Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Helpful service
Small rooms
Average dining
6.8/10
Nice
Rooms
6.8
Location
7.9
Service
7.8
Dining
5.6
Guest reviews
6.8/10
based on 10 reviews
7.0
7.0/10 based on 1931 reviews
Jack
United States,
May
2024
7.4/10
I found the hotel to be cozy and clean, with friendly staff, although the room size was a bit small. The location was convenient, close to shopping and transportation options. However, the dining costs added up and impacted the overall value for money.
Rooms
8.0
I stayed in a small but comfortable and clean room.
Service
7.0
The staff was very cooperative and helpful during my stay.
Location
9.0
The hotel's location was great, close to a shopping mall and within walking distance of the main station in Zurich.
Dining
6.0
The dining experience was good, but the additional charges for breakfast and parking increased the overall cost.
Facilities
7.0
The facilities were sufficient for my needs during my stay.
Alexander
United States,
April
2024
5.8/10
The ibis hotel offers a convenient location close to the city center and shopping mall. While the rooms are a bit small like a prison cell, the service is nice, and the dining options are abysmal and expensive. The facilities are adequate but lack some amenities.
Rooms
5.0
The rooms are a bit small, resembling a prison cell.
Service
7.0
The service is nice and supportive, but the staff can enter the room with their key without permission.
Location
8.0
The hotel is conveniently located near the city center and a shopping mall, accessible by bus and train.
Dining
5.0
The dining options are abysmal and overpriced.
Facilities
6.0
The facilities are basic and lack some amenities.
Christian
United States,
March
2024
6.6/10
The hotel offers rooms that are a bit small for a group of three but come at a cheaper rate than booking elsewhere. The temperature in the rooms tends to be below freezing, which can be uncomfortable. The service provided by the staff is exceptional, despite some inexperienced individuals. The location is convenient, with easy access to transportation options and nearby shopping areas, although it may lack a personal touch in its efficiency. The dining options on-site are limited and slightly overpriced. The facilities at the hotel are satisfactory for a comfortable stay.
Rooms
6.0
The rooms are a bit small for three people and may have temperatures below freezing, making the stay less than ideal.
Service
8.0
The service from the staff was amazing, kind, professional, and very helpful, even though there were instances of a teenager on his first job who might be less experienced.
Location
7.0
The hotel's location is convenient, with easy accessibility to bus and train services to Zurich, and it is located opposite a small shopping mall. However, the overall vibe may feel efficient but impersonal due to its quiet setting and proximity to the main railway station in Zurich.
Dining
5.0
The dining options on-site are limited, overpriced, and may increase the overall cost of the stay by a considerable amount.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay, although improvements in dining options and room conditions may enhance the overall experience.
Charlotte
United States,
February
2024
7.4/10
The hotel is perfect for a quick stay on transit with clean and basic rooms. The service is super helpful and courteous, making the stay pleasant. The location is great, near the city center and a shopping mall. The dining options are adequate, though a bit basic for the price.
Rooms
7.0
The room was quite small but clean, suitable for a single night stay on transit.
Service
9.0
The service was awesome and super helpful, creating a welcoming atmosphere.
Location
8.0
The hotel's location is quite good, very near the city center and a shopping mall, making it convenient for travelers.
Dining
7.0
The breakfast, while costing 11 Swiss Francs, offered a help-yourself buffet and decent options.
Facilities
6.0
The facilities met basic needs and were functional during my stay.
James
United States,
January
2024
7.8/10
The hotel is conveniently located close to a shopping mall and a short drive from the main shopping area of Wintherthur city. The rooms are small but suitable for a brief transit stay. The service was efficient and very helpful. The dining options were average, with a self-service buffet at a reasonable price.
Rooms
7.0
The rooms are small but adequate for a quick stopover.
Service
9.0
The service was great, efficient, and incredibly helpful.
Location
8.0
The hotel is opposite a small shopping mall and a short drive from the main shopping area of Wintherthur city.
Dining
7.0
The dining experience offered a help-yourself buffet at a reasonable price.
Facilities
8.0
The hotel provides the necessary facilities for a comfortable stay.
Convenient location
Small rooms
Bill
United States,
December
2023
6.0/10
The hotel is not ideal for our family needs, with a bunk bed above a double bed making it inconvenient, and the lack of a closet made managing our belongings a bit challenging. However, the room, though small, was well-organized. The price may not offer the best value for money.
Rooms
7.0
The room layout was not convenient for our family with the bunk bed above a double bed and no closet. Despite the small size, it was well-organized.
Service
6.0
The staff seemed reluctant to provide additional assistance despite more guests arriving, but they were overall friendly and helpful once engaged.
Location
6.0
The hotel's location is convenient as it is near shops and places to find food. However, it is far from downtown and the train station, requiring a short bus ride. The price for the taxi to the airport was considered a rip-off at 25 euros without a meter.
Dining
5.0
The dining experience was not cost-worthy, as the options were practically depleted by 9 am. Additional charges for breakfast and parking significantly increased the room's cost.
Facilities
6.0
Dorothy
United States,
September
2023
7.6/10
My stay at the hotel was pleasant overall. The rooms, although a bit small for three people, were cleverly designed, functional, and clean, allowing me to rest well. The service was decent, with helpful staff, although check-in took longer than expected. The location was excellent, with convenient access to shopping areas and local amenities. The dining experience was satisfactory, with an extra cost for breakfast but decent quality options available. The facilities provided were adequate for a comfortable stay.
Rooms
8.0
The rooms were small but comfortable and clean.
Service
7.0
The staff were helpful with a smiling face.
Location
9.0
The hotel is great, close to a shopping mall and a short walk from the main station.
Dining
7.0
The dining experience was decent for the price, with good buffet options available.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
Phil
United States,
August
2023
7.4/10
The hotel rooms were cozy and clean, offering peace and quiet. The service was incredibly nice and helpful, making my stay enjoyable. The location was very convenient, providing easy access to the city center. The dining options were limited but sufficient for a quick bite. Overall, a pleasant stay with minor drawbacks.
Rooms
7.0
The triple room was tiny but surprisingly clean and quiet, resembling a train compartment.
Service
9.0
The staff was amazing, kind, professional, and always ready to help with a smile.
Location
8.0
The hotel is located conveniently near the Zurich city center, offering a quiet retreat near shops and the station.
Dining
6.0
The dining options were limited but organized, providing basic necessities for a morning meal.
Facilities
7.0
The hotel offers standard facilities suitable for a short stay.
Clean Rooms
Limited Dining
Oliver
United States,
July
2023
7.0/10
The hotel has a good location, convenient for shopping and close to the main station, but parking can be a challenge. The rooms are a bit small and not suitable for a family of five, with some noise from the nearby main road. The dining options are decent, with additional costs for breakfast and parking affecting the overall room price.
Rooms
6.0
The rooms are a bit small and not adapted for a family of five, and noise from the main road can be a disturbance.
Service
7.0
The service was friendly, especially Sally, who knew a bit more about Zurich. However, some staff seemed inexperienced.
Location
8.0
The hotel is close to a small shopping mall and a short drive to the main shopping area of Winterthur, making it convenient for shopping needs. But finding parking can be difficult.
Dining
7.0
The dining experience was decent, with an additional charge for breakfast and parking, impacting the overall room cost.
Facilities
7.0
The facilities were adequate, but additional costs for dining and parking could affect the value for money.
Eric
United States,
June
2023
6.6/10
The hotel is situated near the train station in a quiet area, offering functional and clean rooms but somewhat small for three persons. The reception staff were incredibly nice and helpful, improving our previous experience. Although the dining options were not cost-worthy and expensive, the location is close to a small shopping mall and a short drive to Wintherthur city's main shopping area.
Rooms
7.0
The rooms, although small, are cleverly designed, functional, and clean.
Service
9.0
The reception staff were incredibly nice and helpful.
Location
8.0
The hotel is conveniently near the train station in a quiet quarter, not far from a small shopping mall.
Dining
5.0
The dining experience was really bad and expensive.
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